Enterprise AI delivery, Auckland NZ
Thirteen years of production-grade enterprise AI
AI that fits your existing systems, meets your governance, and stays in production.
Trusted by enterprise teams in NZ and beyond
Four ways AI goes to work in your business
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Knowledge Agents
Find what you need across systems, scoped to what each user is authorised to see.
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Agentic Systems
AI that takes action across your systems, with the guardrails to do it safely.
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Customer Assistants
Customer-facing AI that scales and stays reliable for years.
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Bespoke Builds
Custom enterprise AI when off-the-shelf doesn't fit: computer vision, document intelligence, forecasting, classification.
Still in production years after launch
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13
years of enterprise AI in production
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20,000+
staff served by Mott MacDonald's knowledge agent
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70,000+
student conversations in UoA's first year
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90%+
containment rate, UoA, sustained
Enterprise AI at work in engineering, education, and insurance
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Engineering and infrastructure consultancy
Mott MacDonald
Knowledge agent for 20,000+ staff at a global engineering consultancy. From prototype to organisation-wide production in under six months.
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Tertiary education
University of Auckland
Customer assistant for New Zealand's largest university. 70,000+ conversations in year one; sub-one-year payback; in production since 2018 with zero major incidents.
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Health insurance
Southern Cross Health Insurance
Conversational AI for members across one of New Zealand's largest insurers. Production deployment in regulated healthcare.
Clients on what it's like to work with us
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"The ElementX team were an invaluable part of Aimee's success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I have ever worked with."
Ella Ryborz
Product Owner, Southern Cross
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"The team at ElementX have been instrumental in the development of Cove's technology. We have found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."
Andy Coon
CEO, Cove Insurance
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"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed-oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."
Hannah Wrathall
Product Owner, Peoply
Specialist AI engineering, across eight sectors
Thirteen years of enterprise AI engineering across finance, insurance, healthcare, higher education, utilities, government, infrastructure, and retail. The discipline doesn't change: AI that integrates with fragmented data and existing systems, stays inside your governance perimeter, reaches production, and your team owns when we hand it over.
- Finance
- Insurance
- Healthcare
- Education
- Utilities
- Government
- Infrastructure
- Retail